Shipping Policy

Production Time

  • Gowns: 7-15 days
  • All other pieces: up to 7 days
  • Sample sale and in-stock pieces: shipped within 2-3 business days

Need it sooner? DM us here or on Instagram @chacollective and we'll check if it's feasible. We'll do our best to make it work.

 

International Orders (Worldwide Shipping)

We are based in Bangkok, Thailand.

We offer international shipping via DHL Express. Depending on the destination country, delivery typically takes anywhere from 3–5 business days after dispatch. However, depending on where you live, there may be additional charges and taxes upon arrival.

Worldwide Shipping

USA and AUS: $35 USD

UAE & Brazil: $50 USD 

Rest of the world: $35 USD 

Note: Orders that are not received due to unpaid customs fees will not be accepted for return, and we will not reimburse customers for any additional shipping/custom costs incurred after delivery.

Domestic Orders

For domestic orders within Thailand, we offer shipping via Kerry Express.